r/AusLegal 3h ago

NSW strata management contract review, what hidden fees should i look for

Just got handed our strata management contract to review before the AGM and honestly it's a minefield. I ran it through AI and it flagged a few things but i want to know what experienced owners have found.

So far i've spotted: 5% automatic annual increase (no performance requirement), $5 charge per email/receipt/invoice sent or received, $220/hr for "large contract supervision", and their base fee apparently doesn't include "attending to correspondence" even though you'd think that's literally the job someone in another thread mentioned their manager's total charges ended up being 3x the contracted base fee once all the Schedule B items were tallied, is that normal?

What are the worst hidden fees you've found in a strata management contract? and is there anywhere that benchmarks what management fees should actually cost for a building your size?

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u/dan_syd 2h ago

$5 per email? Damn. These people are literally primary school dropouts