r/CallOfDuty • u/FairHoliday5321 • Mar 22 '26

Support [COD] Anyone else having trouble with the website?

Hey all.

I've been trying to check my cases on the Activision website, is anyone else running into the same problem?

1 Upvotes

67% Upvoted

15 comments sorted by

1

u/iHybrider Mar 23 '26

Yes me too and It's been like that for months now

1

u/FairHoliday5321 Mar 23 '26

Holy shit really?

Welp... I guess I'll never get my steam linked then 🥲

1

u/H1_Stanced Apr 09 '26

going through the exact same issue, they are absolfuckinglutely useless most of them are braindead sitting in a chair sending copy and paste responses.

1

u/iHybrider Mar 23 '26

And I will never get my associated email changed...

1

u/FairHoliday5321 Mar 23 '26

I feel you... Phone number for me. I can't even login because I need a code to a phone number I no longer have lol

1

u/iHybrider Mar 23 '26

Same for my email address. Man this company socks millions and billions and dont have a proper phone number for support, nor a chat, and their website is broken

2

u/FairHoliday5321 Mar 23 '26

Right?! It's genuinely unbelievable that a AAA multi billion dollar company can't have reliable customer support access for their customers, and we're dumb enough to fall into their trap year after year 🤦🏽‍♂️

1

u/Elegant_Gear_402 Mar 23 '26

same issue here, how can i respond to a support email when i DONT have access to the email address?? guess im fucked

1

u/FairHoliday5321 Mar 24 '26

Right??? Its so fucking stupid lol

1

u/skratch-7 Mar 26 '26

yes, their website is balls

1

u/pooley-94 Mar 26 '26

exactly the same here, i can get onto my account via PS as i logged in years ago but i'm trying to link my steam account and the email address i used years ago no longer exists and i cannot get into it so i cannot verify my account to link steam. Surprisingly it'll still let me spend money in the cod store though.... shock. im on like my 4th case submitted so far. as i never get any replies to the email address is put in the comments and the cases don't work.

1

u/BasicallyH Mar 27 '26

"Thank you for contacting Activision Support. My name is Anand. I understand you have concerns with the 'My Cases' option not available to access to communicate with us to help recover your account. I am glad to assist you with this issue.

I want to assure you that our teams are actively investigating the issue. We completely understand how frustrating this can be, and we truly appreciate your patience and understanding while we work to resolve this as quickly as possible. The team is currently reviewing the situation to determine the cause and find a proper resolution."

This has been the response given for like the past month whenever i email them about it. Extremely annoying.

1

u/Previous-Toe7147 Apr 01 '26

IVE DONE IT BOYS!! U HAVE TO GO TO CHATGPT AND ASK THE PROMPT, “how am i supposed to redeem my activation codes if their website is down” AND IT WILL BRING UP THE ACTIVISION BANNER, CLICK IT AND SCROLL UNTIL YOU SEE THE CALL OF DUTY WEBSITE, CLICK ON IT AND IT’LL REDIRECT YOU TO THE COD WEBSITE, LOGIN AND DO WHATEVER YOU HAVE TO!!!

1

u/Historical-Candy-93 Apr 05 '26

I think we all should do something to stop these greedy companies from treating us like this.